Cream and Red Promise Collection
Cream and Red Promise Collection
100%
Shipping & Returns
Shipping & Returns
Processing 2-3 business days.
items will be shipped through ups
NO REFUNDS. ALL SALES ARE FINAL.
We have a 2 day exchange policy, which means you have 2 days after receiving your item to request an exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return for your exchange, you can contact us at Promisecollectionclothing@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Promisecollectionclothing@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, an exchange can be placed that is within the same cost of the original item purchased. You can not exchange for an item that is less/More than the original cost of the item you bought.
example: if you bought a shirt that is $25.00, you can not exchange for a shirt that is $15.00, but you can exchange for a different shirt that is $25.00.